King & Chasemore Estate and Letting Agents Hove

Customer Reviews about King & Chasemore Estate and Letting Agents Hove:

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  I am disappointed to find myself having to write this review. Firstly, on signing the contract and being give the keys, at the beginning when we received the flat, it was dirty and dusty because of the flooring extension in the building and the kitchen floor was totally uneven, dips in places when you walk on it you feel like you walking on a boat, however I believe this kitchen floor has only just been fixed on us departing the flat. At the end of October/beginning of November 2018, we had the most stressful time in extending our contract, with Kings and Chasemore confirming the land lord was extremely happy with our tenancy and keeping rents at the same charge each month, then Countrywide took over the negotiations and by 5th of December, the renewal team contacted us and said the landlord is wanting an additionally £ 100 a month, we replied back that we happy to do that with £50 a month, until 15th of December which is 15 days to run of your contract, they replied back and said the landlord is agreeing on this but with 3 months break clause – which we were happy to extend with no break clause. To say looking for a new property a few weeks prior to the Christmas holidays was stressful. To top it off we had an inspection review form the landlord on 18th of December, WHO CONFIRMED TO ME THAT HE WAS NOT AWARE OF ALL THIS RENTAL NEGOTIATIONS. End of December we cleaned the whole flat and delivered the keys on the 29th of December, not the 30th as accounts have said…… They come back again and they said the oven need a special cleaning and flat needs a general clean which will cost x amount and we agreed and they deducted this from the deposit which was finalised Mid January. This year 1st of April, we have transferred £1100 by accident to their accounts, it baffles me that firstly it take 10 working days to received the fund and secondly the refund took 11 working days and we have not received the full funds…….. Just finally received the fund yesterday and I found that, they deducted £ 107.88 and when I faced them they said “ this is for the cleaning service of the flat “ after 3 months we left, they found out that we owe them a cleaning service, when I told them “ so what’s the money you deducted fro the deposit then “, they said “ no the money we deduct from the Refund, was for that you paid the rent for 29 days in December and you left the flat on 30th “ which doesn’t make sense at all cos they will never let you stay in the flat without paying the rent in full at the 1st of the month. Such a horrible experiment we have had with you, and a lot of lies and deceit which is unprecedented. As an advice, please be careful when you deal with them I wish if any one of them dares to respond to my message !
  By Admin, October 12, 2017

About King & Chasemore Estate and Letting Agents Hove in Hove

Our company King & Chasemore Estate and Letting Agents Hove is located in the city of Hove, region East Sussex. The legal address of the company 20 Church Road. The scope of our company Finance, Mortgage Brokers. For more information, call 01273 068009

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